How do I cancel my order?
You can cancel your order online before the product has been Purchased / shipped. Your entire order amount will be refunded. An order cannot be cancelled once the item has been Purchased / Shipped / delivered to you.
In order to cancel an order / Product, write an email to email@example.com your Order no. and reason to cancel the order. We will be sending a confirmation email for the cancelled order.
Can I cancel product with the same day delivery?
It is not entertain to cancel the same day delivery. In such case you can call our Customer care +91-9790979897 immediately after placing the order with the cancellation email to firstname.lastname@example.org. The cancellation will be accepted subject to the confirmation email from OrderYourChoice.
How long will it take to process my cancellation request?
Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same by email.
When I will get back the amount for the cancelled order??
Once the order is cancelled the refund will be initiated within 2 days and it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by OrderYourChoice.
I have not got the refunded amount even after 10 days, what I have to do?
You can write an email to email@example.com with your Order no. and we will take necessary coordination with our payment gateway & your bank to get back the amount.